Unlocking Efficiency through Diversity: Exploring the Impact of Human Resource Automation Practices on Performance in Energy Distribution Firm

Abstract

This study investigated the implications of human resource automation and
diversity on organizational performance at Ibadan Electricity Distribution
Company (IBEDC) in Nigeria. The research employed a survey design,
collecting primary data from 250 respondents in the Human Resource
Department. Findings revealed that IBEDC extensively uses e-recruitment
portals, web-based systems, and electronic compensation and benefits portals.
Regression analysis showed that e-recruitment, e-performance management,
and compensation and benefits e-portals significantly impacts diversity.
Similarly, these automation practices, except web-based systems, significantly
impact organizational performance. Notably, diversity moderates the
relationship between human resource automation and organizational
performance. The study concludes that human resource automation improves
workforce diversity and organizational performance at the IBEDC and
recommended among others the continuous improvement of e-Performance
Management System which helps in improving work effectiveness and
support business processes.